Every feature the big PBXes gate behind tiers — included.
Voicemail-to-email, auto-attendant, Follow Me, call queues, conferencing, SMS, fax, E911 — it's all in here, and it's identical on every plan. No feature-gating.
The full list
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Every feature below ships on every Hosted PBX plan.
Calling
Unlimited US calling
Call anywhere in the US without watching a per-minute meter — it's built into every plan.
Call forwarding & transfer
Move a call to the right person or your cell in one motion, without asking the caller to hang up and redial.
Call queues
Hold callers in an ordered line with music and position updates instead of a busy signal.
Conferencing
Bridge lines built into every extension — no separate app, no per-minute conferencing bill.
Caller-ID
Outbound calls show the name and number you choose, not a random carrier default.
BLF (busy lamp field)
See at a glance which coworkers are on a call before you transfer to them.
Voicemail & Messaging
Voicemail-to-email
Every message lands in an inbox automatically, transcribed and ready — no dialing in, no PIN.
Visual voicemail
Scan, skip, and play messages from a list on your phone or the portal instead of a linear mailbox.
Business SMS
Text customers from your business number with a pooled allotment, not a per-seat surcharge.
Fax-to-email
Faxes arrive as PDFs in an inbox — no fax machine, no dedicated phone line required.
Routing & Reception
Auto-attendant / digital receptionist
A professional greeting routes callers to the right person or team, 24/7, without anyone lifting a phone.
IVR / call-tree
Build multi-level menus — "press 1 for..." — that route callers exactly where they need to go.
Follow Me
One number rings your desk, your cell, and your laptop in whatever order you set.
Ring groups
Route sales, support, or front-desk calls to a whole team at once, so the first available person answers.
Time conditions
Route calls differently by day and hour — after-hours callers hear an after-hours greeting automatically.
Management & Portal
Web portal
Voicemail, faxes, call history, and usage in one dashboard — manage the whole system from a browser.
Mobile app / softphone
Make and take calls from your business number on your phone or laptop, no desk required.
Call recording
Record calls for training or reference and pull them up later from the portal.
Call logs / CDR
Every call is logged with time, duration, and direction — searchable, not buried in a paper bill.
Number porting
Keep the numbers you already have — we handle the carrier paperwork and the timing.
Multi-location
Run every office on one phone system with shared extensions, one bill, and one login.
Reliability & Support
E911
Emergency calls carry your registered address to dispatchers automatically.
Toll-free number
A toll-free number and minutes bundled in, not sold as a separate line item.
24/7 US-based support
When something's wrong with your phones, you're talking to a person in the US, any hour.
All of it, in every plan
No "Pro" tier. No paywalled features.
Every feature on this page is included whether you're on the 1-User plan or the 8-User plan.
- Same feature set on every tier
- No per-feature upsells
- No hidden "Enterprise-only" gate
- Add lines, not add-ons
FAQ
Questions about what's included
No. Every feature on this page ships identically on the 1-User, 4-User, and 8-User Hosted PBX plans. There's no "Pro" or "Enterprise" tier that unlocks features held back from everyone else.
All of it, in every plan.
See how the features above map to honest, all-in pricing.