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TCSS — Your Phone Simplified.
About TCSS

It started with two cans and some string.

The oldest phone network ever built. No monthly fee. No hold music. No fine print. Pull the string taut, and your voice just... arrives. That's the whole idea — and somewhere along the way, the phone industry forgot it.

Two tin cans connected by a single taut string — the TCSS idea of connection.

The name

Why 'Two Cans and Some String'

Every kid figures it out eventually: two tin cans, a length of string, pulled tight between two hands — and suddenly you can hear your friend across the yard. No setup fee. No annual contract. No customer-service line to sit on hold with. Just a connection, doing exactly what it promised.

Somewhere between that backyard and the modern business phone bill, the industry added a lot of things nobody asked for: taxes buried below the fold, fees with names like "Regulatory Cost Recovery," multi-year contracts with early-termination penalties, and hold music standing in for actual support.

We're named after the string, on purpose. It's a reminder — to us, every day — that the job is to carry your voice clearly, honestly, and without anything extra tangled in the line.

Our mission

Make business phone honest and simple again.

Not the cheapest gimmick, not the flashiest feature list — just a phone system, texting, and fax that do what they say, priced the way they're quoted, backed by people who answer the phone.

What we stand for

Simple. Honest. Human.

Three words, and a company built to keep them.

Simple

A tin can and a taut string only do one thing: carry your voice, clearly, with nothing in the way. That's the bar. Our pricing, our contracts, our support — all built to clear it.

Honest

The price you see is the price you pay — taxes and fees included, in writing, on the page. No 'Compliance Recovery Fee.' No asterisk doing quiet work at the bottom of the invoice.

Human

When you call, a person who works for us — in the US — picks up. Not a phone tree built to wear you down before you reach one.

The un-carrier stance

Everything the industry does, we do the opposite

Not as a slogan — as a checklist we hold ourselves to on every invoice.

Taxes & fees, included

Quoted price is invoiced price. We absorb the regulatory line items instead of stacking them onto your bill.

No contracts, ever

Month-to-month on every plan. We keep customers because the service is good, not because they're locked in.

US-based support

Real people, real time zones, real accountability — every time you call.

Treat people like people

No scripts designed to stall you. Just a straight answer, fast.

Pull the string. Say hello.

See what business phone service looks like when it's actually simple.